Emergencies in Cosmetic Medicine
Immediate guidance and contacts for managing rare but serious complications in cosmetic medicine.
Emergency Support for Vision Loss During Filler Treatment
If a patient experiences sudden vision loss or stroke-like symptoms during filler treatment, immediate action is critical. In these rare but serious events, practitioners should contact an ophthalmologist directly using the regional contacts listed below and follow the NZSCM Blindness Protocol (DRS ABCD).
Below you’ll find urgent contact numbers by region. These are for medical professionals managing filler-related emergencies and should be used alongside the NZSCM Blindness Protocol (DRS ABCD). Learn more
Auckland

Dr Paul Rosser
Oculoplastic Surgeon
Eyes and Eyelids
Phone: +64 9 222 1828

Dr Kathleeya Stang-Veldhouse
Oculoplastic Surgeon
Phone: +64 22 107 5546

Dr Adam Watson
Oculoplastic Surgeon
Phone: +64 21 799 820
Phone: 0800 99 2020

Auckland Eye
Phone: 0800 255 393

ADHB Eye Registrar on call
Phone: +64 21 403 127

Greenlane Hospital - Opthmology
Phone: +64 9 307 4949 ext 27630 (Monday – Friday, 8:00 am - 4.30 pm)
Phone: +64 9 307 4949 ext 28311 (after hours)

Greenlane After Hours Totara Eye Ward
Phone: + 64 9 307 4949 ext 28311

Eye Institute
Phone: 0800 992 020
Hawkes Bay

Dr Liz Insull
Oculoplastic Surgeon
Phone: +64 21 508323
Christchurch

Dr Rebecca Stack
Oculoplastic & Reconstructive Surgeon
Phone: +64 3 355 6397